Insufficient space

[abenitez77]

We have multiple users working in a project in strata and 3 users are getting an error msg when trying to sort a file "Insufficient disk space". If she tries to sort a file, it won't do it for her but it will for me. The location where the project exists in, has plenty of space. She can create a new project on another drive and she won't get that same error msg. What could it be?

[Ben]

A few ideas/questions:

* Is there a disk quota set on that volume?

* Does the user have write rights to that directory?

* Does the drive where the temporary files folder is (specified by the "TEMP" environment variable) have enough space?

All the best,
Ben

[abenitez77]

We figured out what the issues was. The user(s) were opening the project, going out directly to the server and then the shared folders (ie pipes \\server\sharedfolder). When we mapped a drive for them and then they used that mapped drive to open the project, then all the issues went away. Is this a known bug with Strata? Are there any updates to strata coming out soon and does it address this issue?