updating records

[abenitez77]

One of our users tried to update records by clicking on the dropdown Data\update recoreds and received this error below. This occurred more than once with multiple users. Any ideas why?


Problem signature:
Problem Event Name: APPCRASH
Application Name: kstrata.exe
Application Version: 4.4.2.1453
Application Timestamp: 4d36805c
Fault Module Name: kstrata.exe
Fault Module Version: 4.4.2.1453
Fault Module Timestamp: 4d36805c
Exception Code: c0000005
Exception Offset: 0097725e
OS Version: 6.1.7601.2.1.0.16.7
Locale ID: 1033
Additional Information 1: 807e
Additional Information 2: 807e5a1bdac14f47c70eb8f46bd07bcf
Additional Information 3: 6c49
Additional Information 4: 6c49b363c7ba6444cc4ea85ce3b01f78